Effective from 01.06.11
Site Terms & Conditions: Pictures shown for illustration
purposes only - colours may vary. Operation
is an OEM product - Full version. SMA - 'Shared Memory Architecture';
SMA allows for memory to be taken from RAM to supplement the graphics
card requirements. **Sony Multi-burner R/W all standard formats Except
DVD-RAM. Warranty - Back-to-base warranty
as standard. Client is responsible for all carriage costs after the first
14 days. Pick up & collection available at £50 inc. VAT. Non-BT
customers please check that the modem will work on your line before ordering.
Prices quoted for calls to MESH are based on a BT landline - other carriers
may charge you more. Our minimum standard delivery charge is £45.83
inc (UK Mainland Only). Please call for a written quotation. ©2002
Advanced Micro Devices, Inc. All rights reserved. AMD, AMD Arrow logo,
AMD Athlon, AMD PowerNow!, and relative combination, are trademarks of
Advanced Micro Devices, Inc. Microsoft and Windows are registered trademarks
of Microsoft Corporation in the United States and other countries. All
trademarks are acknowledged. E&OE.
Head Office: Unit 6,
Central Business Centre,
Great Central Way,
London, NW10 0UR. Business hours Mon-Fri 9am-6pm.
Retailer is PC Peripherals Ltd, trading as MESH Computers, Registered in England No. 4070792. Registered
office: Unit 6,
Central Business Centre,
Great Central Way,
London, NW10 0UR.
VAT registration number - 867 9842 50.
SELLER INTENDS TO RELY ON THE TERMS SET OUT HERE. TO PROTECT
YOUR OWN INTERESTS PLEASE READ THIS DOCUMENT CAREFULLY.
Buyer: means the person or organisation that agrees to buy
the goods and to whom the goods are invoiced.
Seller: means PC Peripherals Ltd trading as MESH Computers
Price: means the price paid for the goods and services, including VAT,
and as set out on the Confirmation of Order.
Confirmation of Order: means the document supplied by the Seller to the
Buyer setting out all the goods and services to be supplied and the price to
be paid including VAT.
Goods: means the items as set out and detailed on the Confirmation of order
Hardware: means physical and integral components that form part of any
Software: means Software programmes that require installation, by the buyer
and require a licence for use.
Consumables: means items that have a limited use, owing to their nature
and require renewal, by the Buyer, from time to time.
Scheduled Date of Manufacturing: means the working day on which any
Computer System ordered will begin its construction from component parts.
Working Day: means any day Monday to Friday between the hours of 9.00am
and 6.00pm and specifically excluding bank holidays.
Delivered & Delivery: means the day on which the Buyer collects the
goods or the day on which the goods are delivered to the Buyers address.
Terms and Conditions: means the contract as set out in this document.
Contract: means the contract between the Buyer and the Seller and to which
these terms and conditions relate.
BTB: Back to Base: means the goods will be returned
to the Sellers designated
for a remedy under the terms of the warranty.
Reasonable Period of Time: Time in which the Buyer should examine the goods
to ascertain their conformity with the contract.
Consumer Buyer: means an individual not acting for the purposes of his
or her profession.
Business Buyer: means an individual, company or other organisation acting
for the purposes of their profession.
It is the intention of the Seller that all the terms of the contract between
the Buyer and the Seller are contained in this document and in any specially
agreed terms that have been subsequently discussed, confirmed and agreed
in writing between the parties.
These Terms and Conditions, as set out here, together with the Confirmation
of Order are intended by the Seller to set out the contract between the
Seller and the Buyer. The Buyer is encouraged to read in full the Terms
and Conditions and the Confirmation of order, which fully state the goods,
and services the Buyer will receive and the total price of all goods and
The Confirmation of Order provides for notification, by the Buyer to the Seller,
of changes to the Buyers requirements, three days prior to the Scheduled
Date of Despatch. For the avoidance of any doubt, changes should be confirmed
in writing to the Sales Manager or Director.
The price shall be payable in Sterling and inclusive of VAT.
The Buyer must make known to the Seller the intended method of payment at the
time of placing an order and purchasing goods. The Buyer may change his intended
method of payment but this may delay delivery of the goods. In any event a
new scheduled date of manufacturing will be given, if the Buyer makes alterations
to a payment method.
The Seller must receive cleared payment, before the Scheduled date of Manufacturing
Payment is deemed to have been effected by the tendering of cash, the
clearing of funds, the authorisation of a credit card payment, by the credit
card provider or the notification to the Seller of acceptance of credit approval
by a finance provider to the Buyer.
Goods cannot be delivered to the Buyer or collected by the Buyer until the
Seller has received payment for the goods.
The Seller will supply to the Buyer only the goods and services set out on
confirmation of order. Only named branded products or components will be supplied
where this is specifically stated on the order confirmation. Where no brand
name has been stated, on the confirmation of order, the Seller will supply
the specification of component without prior notification or any guarantee
of a specific brand name. PC Peripherals Ltd reserve the right to provide an alternative part, should the specified part not be available at the point of production.
Computer systems are made to the Buyers ordered specification. Components
purchased by the Seller are in consideration of the Buyers order. If a Buyer
wishes to change any item on the order prior to the Scheduled date of Manufacturing,
the Buyer is advised that this may delay delivery, in consideration of supply
and availability to the Seller of a specific component, re-processing of the
order and any additional payments due from the Buyer. In any event a revised
confirmation of order and Scheduled date of manufacturing will be given.
Warranties and Guarantee.
in these conditions reduces your statutory rights relating to faulty
goods. For consumer advice contact yourlocal Trading Standards Department
of Citizens Advice Bureau.
The Seller warrants that the goods will at the time of delivery or collection
correspond to the description given by the seller.
There shall be a guarantee on the goods as supplied by the Seller to the Buyer
and for a period of time, as set out here and together with any additional
warranties supplied with the goods, by the Seller, and subject to the Limitations
set out at 6.3.
Base Unit: (Hardware of Tower or Desktop unit only): One Year Parts, Lifetime Labour, 1 Month Collect & Return.
Laptops: One year maximum or as set out on the Confirmation of order.
Monitor: One year or as extended by the Manufacturers
Keyboard & Mouse:
One year only
One year only
other Ancillary and Peripherals: As set out on the documents provided
with the goods by the Manufacturers.
guarantee is limited to the rectification of hardware defects or faults,by
the Seller or manufacturer only and during the guarantee period covering
goods supplied by the Seller.
Back to Base (BTB) cover:
Base Unit only
If a hardware fault is diagnosed, in the Computer Base Unit, which is the responsibility
of the Seller: The Seller will remedy the goods, by the replacement of parts.
The Seller will pay the costs of all parts during the first year
of warranty and the cost of all labour during the lifetime of the PC. The Seller will pay for Courier collection, during the first
month of warranty only after the original delivery date, within mainland United
Kingdom only, from the Buyers original delivery address premises, on a working
day which has been mutually agreed between the Buyer and the Seller. Day
1 will be the day of delivery. The Buyer will pay for all carriage
costs after the first three months of warranty, for delivery to and collection from
the Sellers designated service premises. The Buyer will pay for all carriage
costs outside mainland United Kingdom, at all times. The Buyer is specifically
advised to back up and verify all data on a regular basis and in any event
before a remedy under the guarantee. The warranty is limited to the remedy
of diagnosed hardware faults, by the Seller.
Speakers and all other Ancillary and Peripheral
The Seller will supply all details to the Buyer and in order for
the Buyer to obtain direct support from the Manufacturers for a remedy,
under the Sellers agreement with the Manufacturers OR, at the Buyers
choice, the Buyer will arrange and pay for courier charges (BTB) for
delivery to and collection from the Sellers designated premises. The
seller will return the item to the manufacturers for appropriate and
specialist remedy, under the terms of the warranty.
The Buyers attentions are specifically drawn to the manufacturers copyright,
are in place to protect the manufacturers against copying and piracy. The Seller
will replace any faulty disks if the defect is notified to them within a reasonable
period of time after delivery. Replacement will be effected by the collection,
by the Seller, of the Software item with all licences and documents originally
supplied, and verification that the item is faulty.
in the use of the goods. Normal wear and tear. Misuse, neglect or damage
by the buyer or his agent. Modified or incorrectly installed goods
by the buyer or his agent. Goods which have been maintained other than
in accordance with the
maintenance specified in the engineering specification or manuals supplied
(Other than faulty on initial delivery) i.e. Ink cartridges, batteries.
Assistance and training in the use of Software programmes. Remedy of
amendments made by the user of Computer systems operational settings.
Backing up of data, files and programmes. Remedy of incorrect installation
of Software by the Buyer or his agent. Remedy of the introduction of
Virus by the Buyer or his agent. Compatibility with third parties products
Hardware or Software, which were not supplied by the Seller. Failure
or disruption of electrical supplies Telephone supply and cabling.
(NB. It is recommended that Fax modems be disconnected from the telephone
supply during Electrical storms).
The Seller shall not be liable for the costs of carriage where the failure
of the goods arises from the Buyers misuse, exclusions under the guarantee
or there is no remedy required under the terms of the contract.
Where the Buyer requests attendance of the Onsite Engineer for any purposes
whatso ever, a charge for attendance will be made to the Buyer.
If the Buyer requests a remedy under the terms of the guarantee and collection
or attendance is provided, at the Sellers expense and no defects or faults
are found attributable to the goods supplied. The Buyer is advised that
the Seller will notify the Buyer of the Sellers costs of carriage collection
or attendance by the onsite
Engineer. The Seller shall be entitled to charge the Buyer and recoup the actual
costs of attendance or collection. The Seller undertakes not to charge any
than real costs and not to make any charges for profit. The Buyer can request
copies of the Invoices charged to the Seller for collection or attendance by
the Onsite provider to verify the costs.
If the Buyer fails to take delivery of goods after his request for a remedy
or a remedy has been carried out under the terms of the guarantee. Space
at the Sellers premises is limited. The buyer's goods cannot be stored
by the Seller for longer than two weeks after the Buyer has been notified
that the goods are ready for collection or delivery has been attempted,
to the Buyers delivery address. The Buyers
goods will be put into storage and may be subject to storage charges of £10
per week at the Sellers premises or at the cost charged by the storage Company
Seller, in the event the goods have to be stored off the Sellers premises.
The guarantee is only transferable, to a third party, with written agreement
between the Seller and the Buyer, as to the condition and specification
of the goods and the details of the third party recipient.
Parts replaced under the terms of the warranty become the property of PC Peripherals Ltd.
Delivery & Collection
Goods will be delivered to the Buyer only in consideration of any delivery
charges paid, by the Buyer, and as set out on the Confirmation of order.
As Computer Systems are made to order, delivery dates are estimated as
being no less than 6 days after the Scheduled date of Manufacturing and
no more than 30 days after the date of payment. The Seller will use its
best endeavours to contact and notify the Buyer of the intended date of
despatch. Attempted notification to the Buyer will commence at the earliest
6 days after the scheduled date of manufacturing.
Delivery, where paid for, will be effected by third party Couriers. The Seller
will not enter into any guarantees or contracts whatsoever with the Buyer
for a specific day or time of delivery.
The Seller will reserve the right to deliver by instalments, within the period
set out at 7.1, but undertakes not to charge the Buyer additional delivery
costs from those
quoted on the Confirmation of Order to which the goods relate. The Buyer has
the right to cancel any order not delivered within 30 days from the date of
placing the order, inclusive of that date and without penalty.
The Seller shall not be liable for further delivery and collection costs where
the Buyer fails to take delivery at the given delivery address, and after
reasonable notification to the Buyer that delivery is being attempted,
by the Courier.
The Buyer may collect goods from the Sellers distribution premises by prior
agreed appointment and only after the Seller has confirmed to the Buyer
that the order is ready, completed and quality checked. The Buyer will
need two separate proof documents of identity for collected goods, showing
full name and address i.e.
The Delivery address will be the address notified by the Buyer to the Seller
at the date of placing the order. A request for a change of delivery address
can only be made up to three days prior to the Scheduled date of despatch.
A request for a change of delivery address must be confirmed in writing,
together with proof of identity. In order to protect Buyers from Credit
Card Fraud and where payment has
been made by credit card, the delivery address will be the address where the
credit card is registered and may not be changed at all.
The Buyer will count the number of boxes being delivered, by the Courier and
sign the delivering Couriers paperwork clearly and only for the number
of boxes received, in order to protect the Seller and the Buyer from refusal
by Insurers to honour claims for missing boxes.
Cancellations & Distance
Selling Regulations 2014
Cancellations & Distance Selling Regulations 2014 Distance Selling regulations
apply only to Consumer Buyers who have purchased goods by using distance communication
(i.e. telephone, order form or online.) They do not apply to Business Buyers,
Business Names or Consumers purchasing from our Showrooms. The Regulations
do not apply to goods, which are built to the Buyers Specification where the
finished product is a non standard item, this exclusion does not apply to systems built by stock item. For Advice contact your local Trading
All cancellations must be confirmed in writing or durable notice and clearly
addressed to: DEPT CS 2014. MESH Computers, Unit 6, Central Business Centre, Great Central Way, London, NW10 0UR. The written cancellation will become
effective on the date of sending.
The Buyer may cancel the order, from the date of ordering and before, but excluding;
the day of despatch of the order, without any charges and the Seller will
refund the Buyer in full by the original method of payment.
selling regulations 2014.
The Buyer may cancel the order, when it has been manufactured and despatched
and up to fourteen days after delivery, (beginning the day after delivery).
The Buyer must observe 8.1. The Buyer has a duty of care, under the regulations,
to take care of the goods so that they may be sold again as new, by the Seller.
The Seller will claim, from the Buyer, for the resulting loss in value for
goods not kept so that they may be sold again as new. The Buyer must make the
goods freely available at the original delivery address, to the Seller or his
agent, within 21 days of cancellation, for collection on a working day and
use the prepaid addressed labels supplied by the Seller, to identify the goods.
The regulations do not apply to unsealed licensed software. The Seller will
refund, less appropriate deductions, to the Buyer, within 30 days of the written
notice of cancellation, by the original method of payment. The Seller will
deduct from any refunds the direct charges incurred by the Seller of::
Collection Charges £39 + VAT maximum 3 boxes
For Base Unit box with inclusive goods of Keyboard, Mouse, Leads. Software
plus Monitor and Speakers.
Collection Charges £10 + VAT each item
For a Printer or a Scanner or any other Peripheral item up to 25KG
A restocking fee of up to 25% is chargeable on returns that prove to be non-defective.
Charges quoted at 8.3 will be deducted from any refund made. Where a Buyer has paid to the Seller a deposit only and if the charges
are greater than the deposit, the Buyer will agree to pay the balance of
the charges due to the Seller within 14 days, but in any event the Seller
will notify the Buyer in writing of the charges that fall due and where
the Seller has received insufficient money from the Buyer to cover the
Acceptance of the Goods
Upon taking delivery of the goods, the Buyer shall examine them as soon as
reasonably practicable and within a reasonable period of time and shall forthwith
notify the Seller if the goods are damaged in transit or do not accord with
the specification or there are any missing items as set out in the confirmation
of order. Notification must take place within three working days, excluding
the day of delivery, and confirmed in writing to the Seller and in consideration
of the Sellers right of claim with the Insurers.
The Seller will have the right to verify any claims of damages in transit,
in order for them to make an appropriate claim with their Insurers. The
Buyer will endeavour not to unreasonably delay notification to the Seller,
so as to negate the Sellers insurance claim being made within 7 days of
the termination of transit.
If the Buyer seeks to reject the goods, as defective, within a reasonable period
of time, then the Buyer will undertake to cease use of the goods immediately
and notify the Seller. The Buyer will confirm in writing that the goods
are rejected and available for the Sellers collection. The Buyer will also
verify to the Seller that they have not copied or duplicated any licensed
Software supplied by the Seller and the date of last use of the goods and
the nature of the defect. The Seller will reserve the right to inspect
the goods either on or off the Buyers premises and to verify that the goods
are defective and that those defects are attributable to the goods
supplied as claimed by the Buyer. Additionally the Seller and the Buyer may
seek independent verification of a claim of defective goods and may consult
with each other and will not incur unreasonable costs or any costs at all in
inspecting the goods. Each party will agree that only a qualified person in
Computers and their ancillary and peripheral goods performs an inspection.
The Buyer and the Seller may agree to share the costs of a joint inspection
and abide by the findings. The Seller and the Buyer agree not to delay an inspection
beyond a reasonable period of time or unreasonably deny each other access to
the goods to verify a defect.
Following rejection of verified defective goods, the Buyer will make all the
supplied available for collection by the Sellers Courier, at the Sellers cost,
on a working day. The Buyer will undertake to pack the goods in their original
protective packaging, if available, but in any event adequately for transit
of goods of the nature supplied. A refund of any money paid will be made by
the method of original payment and only for the goods made available to the
Seller for collection. Collection of the goods will be from an address and
on a date to be mutually agreed
between the Seller and the Buyer.
The rights of the Buyer as set out in these terms and conditions shall apply
in addition to and without prejudice to all rights that the Buyer may have
at common law or statute: For Advice contact the local Trading Standards Department
or the Citizens Advice Bureau.
Ownership & Risk.
The Goods are at the Buyers risk when they are delivered to the Buyer or collected
by the Buyer. The Seller specifically recommends to the Buyer that the
Buyer adequately insures the goods for all risks.
The Goods do not become the property of the Buyer until the Seller has been
paid for the goods in full.
Copyright & Software Installation
The Buyer shall not be entitled to any rights of copyright or design or any
similar rights in respect of any goods supplied to the Buyer by the Seller.
The Seller will be free to prepare, produce and supply goods of the same
specification and design and sell them to any other parties without any
The Buyer is advised to take reasonable precautions to avoid infringing third
party copyrights of any plans or specifications supplied by the Buyer, to the
Seller. The Buyer shall be liable for any foreseeable and reasonable costs
incurred by the Seller in defending any action in respect of a claim for any
alleged breach of such rights, if
reasonable precautions, by the Buyer, has not taken place.
Where the Buyer has ordered from the Seller licensed Software, this will be
supplied to the Buyer in the manufacturers packaging for installation and
of the Software, which appears on installation. The Seller will not install
any licensed Software on behalf of
the Buyer or accept the license terms on the Buyers behalf.
The Buyer and the Seller shall only be liable under this contract for losses,
which are a reasonably foreseeable consequence of the relevant breach of
Unfair Contract terms.
The Seller intends that these terms and conditions shall not be unfair so as
to infringe The Unfair Terms in Consumer Contracts Regulations 1999.
Proper Law of Contract.
Laws of the United Kingdom govern this contract.